![]() I’m a bit disenchanted until at least refunds can be done through the app.Do you want a bagel with that? How about a 500 calorie slice of iced lemon bread? Starbucks plans to add value meals to their menu. The convenience is great WHEN everything works like it’s supposed to. Are you kidding me? I don’t have time for that!Īnother thing that has happened countless times, is when I’m a day or two away from earning a reward and then my local Starbucks can’t process ordering ahead and my schedule normally doesn’t allow time to go in to the store or wait in a 20-30 minute line. At this point, I’m sure I’ve lost out on at least $30… I’ve tried to get refunded a few times and each time the barista isn’t able to refund and tells me to contact corporate. When we got home I looked at the prices of each drink and it’s over a dollar difference in favor of Starbucks. I asked the barista if there was a price difference and her response was “don’t worry about it-it’s ok”. This evening we tried to order a decaf drink and for whatever reason they couldn’t make it so we ordered a refresher. Sometimes I don’t want to order something different - I’d rather get nothing but because I already paid for it, I have to choose something else. You need to provide us with an option to refund the order from the app. They couldn’t make it for one reason or another. ![]() There have been countless times where I’ve placed an order and when I get to the store, You really need to fix these issues, Starbucks They are all doing a great job and I hope they do realize they make a difference in people’s day. Please give a big thank you to my local Starbucks family. I have yet to meet an employee at this location that is not personable and very kind and genuine. Most Starbucks that I visit are very efficient, but this store is far and above the others, when it comes to the personal touches and great service. They are always very purposeful in greeting everyone as they come through the door and in addition, bidding them a good day as they leave. It was refreshing to see an attitude that is “let’s get done whatever needs to get done” instead of “it’s not my job.” This fine group of people have a great thing going and I really do appreciate them. I counted eight employees at one time just moving about taking care of business. It was a very busy morning as it is most mornings and I marveled at how all of the employees were scurrying about doing their jobs and stopping to help others just with simple little task in between their own task. Whoever put this team together hit a home run. ![]() The Lake pointe/Emerson, Georgia Starbucks. I was visiting my local Starbucks as I do every day this morning. Leave a tip on purchases made with the app at many stores in the U.S. See stores near you, get directions, hours and view store amenities before you make the trip. It’s easy to redeem a digital card from email or in the Starbucks® app.Ĭheck your Starbucks Card balance, add money, view past purchases and transfer balances between cards. Say thanks with a digital Starbucks Card in the app or iMessage. Up to 3 Stars/$1 with Starbucks Rewards Visa Card, 2 Stars/$1 with a Starbucks Card, and 1 Star/$1 with cash, credit/debit and PayPal. No matter how you pay, you can earn Stars on your order. Starbucks® Rewards members can look forward to a birthday treat plus complimentary coffee and tea refills.*Įarn Stars even quicker with Double Star Days, Bonus Star challenges and Member exclusive games. Redeem Stars for free drinks, food and more. Join Starbucks® Rewards and unlock exclusive benefits while earning Stars with almost every purchase. Save time and earn Rewards when you pay with the Starbucks® app at many stores in the U.S. Rewards are built right in, so you’ll earn Stars towards free drinks and food on your purchases.Ĭustomize and place your order, then pick up from a nearby participating store without waiting in line. ![]() The Starbucks® app is a convenient way to order ahead for pickup, scan and pay in-store and customize your favorites.
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